This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended from time to time that require publishing the rules and regulations and the user agreement for access and/ or transacting and/ or usage of www.____.com (“Website”) and sets out the terms and conditions governing it and the disclaimer. The Website is owned and operated by _______ Private Limited, a company incorporated under the Companies Act, 1956 (as amended from time to time) vide CIN- ______, having its Registered Office at ______ (hereinafter referred to as “Company” or “us” or “we” which expression shall, unless it be repugnant to the context or meaning thereof, include its successors and assigns)
These terms of use (“Terms”) constitute a legally binding agreement between you (as defined below) and the Company regarding your use of the Website and its mobile applications offered by the Company including but not limited to delivery of content, data, information etc. via the Website, any mobile or internet connected device or otherwise ("Service"). By accessing the Website or using the Service and/or by clicking "I agree", you agree to be bound by these Terms. “User” or “You” or “you” means any person who is accessing or availing any Services on this Website of the Company for the purpose of sharing, transacting, displaying or uploading information etc. and includes other persons jointly participating in using the Website of the Company. You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the Term as contained herein. While individuals under the age of 18 may utilize Company Services, they shall do so only with the involvement & guidance of their parents and / or legal guardians, through such parent / legal guardian’s registered account. You agree to register prior to accessing the Website or availaing any Services available on the Website and provide your details including but not limited to complete name, age, email address, residential address, contact number etc.
The Company may add to or change or update these Terms, from time to time entirely at its own discretion without notice. You are responsible for checking these Terms periodically to remain in compliance with these Terms. Your use of the Website after any amendment to the Terms shall constitute your acceptance of these Terms and you also agree to be bound by any such changes/revisions.
The Company reserves the right to suspend, cancel and/or discontinue any or all products or Services at any time without prior notice, make modifications and alterations in any or all of the content, products and Services contained on the Website without prior notice.
Unless otherwise stated, copyright, trademarks, logos and all intellectual property rights in all material present on the Website and mobile apps (including but not limited to text, audio, video or graphical images) appearing on this Website are the property of the Company. You agree not to indulge in any activity which may even remotely come under the purview of intellectual property rights infringement. Any infringement shall be vigorously defended and pursued to the fullest extent permitted by law purely at your risk and cost.
The Company grants you permission to only access and make personal use of the Website and you agree not to, directly or indirectly download or modify / alter / change / amend / vary / transform / revise / translate / copy / publish / distribute or otherwise disseminate any content on the Website / Service, or any portion of it; or delete or fail to display any promotional taglines included in the Website / Service either directly or indirectly, except with the express consent of the Company. However, you may print or download extracts from these pages for your personal / individual, non-commercial use only. You must not retain any copies of these pages saved to disk or to any other storage medium except for the purposes of using the same for subsequent viewing purposes or to print extracts for personal / individual use.
The company forbids you from any attempts to resell or put to commercial use any part of the Website; any collection and use of any product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of account information for the benefit of any other merchant; any renting, leasing, or otherwise transferring rights to the Website / service; displaying the name, logo, trademark or other identifier of another person in such a manner as to give the viewer the impression that such other person is a publisher or distributor of the Service on the Website, or any data gathering or extraction tools. You may not (whether directly or through the use of any software program) create a database in electronic or structured manual form by regularly or systematically downloading and storing all or any part of the pages from this Website. No part of this Website may be reproduced or transmitted to or stored in any other web site, nor may any of its pages or part thereof be disseminated in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service without prior written permission of the Company.
For certain services such as email updates, personal dashboard/web pages, contests and shopping, signing up by the visitor is required. To sign up for these services you have to open an account by completing the signing up process (i.e. by providing the Company with current, complete and accurate information as prompted by the applicable registration form). You also will choose a password. You are entirely responsible for maintaining the confidentiality of your password and account. By signing up, you agree to the Terms in addition to any other specific terms which shall be posted at an appropriate location of the Website. Each sign up shall be for a single individual user only. To access these services, you will be asked to enter your individual E-mail address and password, as chosen by you during your signing up. Therefore, we do not permit (i) Any other person sharing your account and password; (ii) Any part of the Website being cached in proxy servers and accessed by individuals who have not registered with the Company as users of the Website; or (iii) Access through a single account and password being made available to multiple users on a network.
If the Company has reason to believe that an account and password is being used / misused in any manner as the Terms, Company shall reserve the right to cancel access rights of such User immediately without notice, and block access to all users from that IP address.
Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. Company will not be liable for any loss that you may incur as a result of someone else using your password or account. However, you could be held liable for losses incurred by Company or another party due to someone else using your account or password.
The Company may use certain personal information provided by you on the Website, to provide better services. However, to the extent the Company uses your personal information, the Company will also provide you the ability to opt-out of such uses. The personal information shall be used by the Company to resolve disputes; troubleshoot problems; help/promote a safe service; measure consumer interest with respect to Company’s products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect against error, fraud and other criminal activity; enforce Terms; and as otherwise described to you at the time of collection. In Company’s efforts to continually improve its products and services, it collects and analyzes demographic and profile data about the Users' activity on the Website or mobile application.
The Company may occasionally ask you to engage in factual or interest based surveys. These surveys may ask you for more information around your interest and demographic information. The information so collected through surveys is solely to enhance your experience in the usage of the Website, providing you with content that the Company thinks you might be interested in, and to display content according to your preferences. It is however clarified that, filling in of such surveys is optional.
The prime objective of the Website is to cater to customer needs, ensuring faster delivery of products ordered and making it a seemless experience for the customer and in order to do that we would need to know your location. Whenever you open and interact with Website, we use the location information from your mobile device or browser (latitude and longitude) to customize the experience around your location. Your location information is NEVER shared with any third party.
As a condition of your use of the services, you will not use the Services for any purpose that is unlawful or prohibited by the Terms and notices. You may not use the services in any manner that could damage, disable, overburden, or impair any of our servers, or the network(s) connected to any Company server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorized access to any Services, other accounts, computer systems or to any of the services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.
You represent that you are a responsible adult (18 years or above) and/or otherwise capable of entering into and performing legal agreements, and that you agree to be bound by the Terms. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian, under such person´s account and otherwise subject to these Terms. In certain jurisdictions, the age of majority may be older than 18, in which case you must satisfy that age in order to become a member / utilize the Website or Service and you shall be solely responsible for all content/images that you upload post or otherwise transmit.
You may not send, submit, post, or otherwise transmit, material or messages that contain software virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of this Website.
You agree that You shall not host, display, upload, modify, publish, transmit, update or share any information on the Website, that: (i) Belongs to another person and to which you do not have any right to; (ii) Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; (iii) Harm minors in any way; (iv) Infringes any patent, trademark, copyright or other proprietary rights; (v) Violates any law for the time being in force; (vi) Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (vii) Impersonate another person; (viii) Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (ix) Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
Any content submitted by you, shall be subject to relevant Indian laws and may be disabled, or and may be subject to investigation under applicable laws. Furthermore, if you are found to be in non-compliance with the laws and regulations, these Terms, or the privacy policy of the Website, the Company shall have the right to immediately terminate/block your access and usage of the Website and the Company shall have the right to immediately remove any non-compliant content submitted by you and shall further have the right to take recourse to such remedies as would be available to the Company under the applicable laws.
Notwithstanding anything to the contrary, overall liability of the Company with respect to any transactions relating to products or Services on the Website irrespective of whether it arises under contract, tort, indemnity, or other legal theory, shall not exceed the total value paid by you. These limitations of liability shall apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise and regardless of whether the Company has been advised as to the possibility of such damages and/or losses.
The Company reserves its right to (a) refuse Service, (b) restrict, suspend, or terminate your account; (c) terminate this agreement forthwith without assigning any reason; (d) terminate or suspend your access to the site; (e) refuse, move or remove for any reason any content that you submit on the Website; (f) refuse, move, or remove any content that is available on the Website; (g) establish general practices and limits concerning use of the Services at any time and, (h) remove or edit contents or cancel orders (entered by you) in its sole discretion with or without cause, and with or without any prior notice for any violation of the Terms.
You hereby agree and assure the Company that the Website/Services shall be used for lawful purposes only and that you will not violate laws, regulations, ordinances or other such requirements of any applicable Central, State or local government or any other international laws. You further concur that you will not, through Website/mobile/Service: (i) Post, distribute, or otherwise make available or transmit any software or other computer files that contain a virus trojan horses, time bombs, bots, botnets, malicious content, content theft, data manipulation, threats or any other harmful programs or elements or component; (ii) Delete from the site any legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, or modify any logos that you do not own or have express permission to modify; (iii) Not use the Website / mobile / Service in any manner that could damage, disable, overburden, or impair and not to undertake any action which is harmful or potentially harmful to any of Company's server, or the network(s), computer systems / resource connected to any Company's server, or interfere with any other party's use and enjoyment of the Website/mobile/Service; (iv) Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website/mobile/Service; (v) Engage in any activity that causes / may harm minors; or (vi) Perform any activity which is likely to cause such harm; (vii) Impersonate any person or entity, including, but not limited to, Company’s official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; (viii) Take any action which encourages or consists of any threat of harm of any kind to any person or property; (ix) Carry out any "denial of service" (DoS, DDoS) or any other harmful attacks on application or internet service or; (x) Use the Website /Service for illegal purposes; (xi) Disrupt, place unreasonable burdens or excessive loads on, interfere with or attempt to make or attempt any unauthorized access to any of Company’s website or mobile applications; (xii) Transmit through the Website or otherwise, any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, libelous, hateful, or racially, ethnically or otherwise objectionable material of any kind or nature. This includes text, graphics, video, programs or audio, etc.; (xiii) Collect or attempt to collect personally identifiable information of any person or entity without their express written consent; (xiv) Engage in antisocial, disruptive, or destructive acts using the Website; (xv) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Website; (xvi) Upload, post, email, transmit or otherwise make available any unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", duplicative messages or any other form of solicitation; (xvii) Encumber or suffer to exist any lien or security interest on the subject matter of this Agreement; or make any representation or warranty on behalf of the Company.
Further, you agree not to post, distribute, transmit or otherwise make available any data, text, message, computer file, or other material that infringes and/or violates any right of a third party or any domestic or international law, rule, or regulation, including but not limited to: (i) Infringement of any copyright, trademark, patent, trade secret, or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted software; (ii) Right of privacy (specifically, you must not distribute another person's personal information of any kind without their express permission) or publicity; (iii) Any confidentiality obligation.
The products ordered on the Website shall be delivered at locations within the territory of India only. The Company shall exercise all possible measures to ensure that any product booked on the Website is shipped within seven (7) working days from date of booking of order on the Website subject to successful realization of payment made against the said order and availability of the product(s). However, User understands and confirms that the Company shall not be held responsible for any delay in shipment of product due to circumstances beyond the control of the Company, provided, the Company takes all required and necessary steps to ensure shipment of the product within above mentioned timelines.
In case User books order of multiple products in one transaction, the Company would endeavour to ship all products together. However, this may not always be possible due to product characteristics and/or logistics issues. If User purchases multiple products in single transaction, then all the products would be shipped to a single shipping address given by User. If User wishes to ship Products to different addresses, then User should book separate orders based on delivery addresses.
Company may choose to deliver the Products through its service partners. For the purpose of effecting the delivery, the delivery person may connect with the user before the delivery. As part of the process the delivery person may request you to sign the proof of delivery which needs to be signed and returned to the delivery personnel. Delivery person may in cases where in the delivery is accepted by person other than the one under whose name the order is placed may request such person to show valid identity proof.
Installation of products will be undertaken by the respective brands or Company’s service partners. Standard installation charges, if any shall be applicable and User undertakes to abide by and pay necessary charges.
The Company may give the option of store pick up of products in some circumstances. The Users shall pick-up the product(s) within forty eight (48) hours of receiving the invoice through the Website from such stores of the Company as may be selected by the User from the store locator (“Store”) during the transaction on the Website (“Store Pick Up Service”). In case the product(s) are not collected within the aforesaid stipulated time, the Company may at its sole discretion cancel the order at point of time and the money will be refunded in accordance with the refund policy of the Company.
For a Store pick yp, the User will need to present the following: (i) An original valid Photo ID of the User whose name is mentioned on the invoice from the list of valid Photo IDs acceptable by the Company shall be produced at the time of pick-up. The same will be scanned and kept in the Company's records for any future references – (a) Pan Card; (b) Valid Driving licence; (c) Election Card; (d) Passport Copy; (e) Aadhar Card; (f) Valid College ID (considered only for students).
(ii) In case the User who placed an order on the Website cannot visit the Store of the Company for collecting the product, the User can send a representative with authority letter, printed copy of the order confirmation email and copy of the photo identity proof which would be presented along with the said representative’s photo identity proof.
(iii) The User shall have to visit the Store in case of any returns and/or refunds in respect to the product(s) which are purchased by the User by availing the Store Pick up Service option.
(iv) The Company hereby expressly states that any request from the User in respect to any change in colour and/or model of the products purchased by the User through the Website shall not be accepted by the Company.
(v) The order for purchase of the products placed by the User using the Store Pick Up Service can be cancelled by the User at the Store
(vi) The refund policy of the Website as set out in these Terms is applicable to Store Pick-up transactions as well. Further, the refund will be done to the Users account as per the mode of payment selected at the time of purchase of the Products.
The Replacement Policy under the Store Pick Up Service will be applicable only in respect to _______________________ only on account of inherent manufacturing defects "(Store Pick-up Replaceable Products )", subject to fulfilment of the following conditions: (i) The Store Pick-up Replaceable Products must be presented for replacement within Four (4) days of pick-up of the Products from the respective Store; (ii) The original invoice must be presented at the time of replacement; (iii) The Store Pick-up Replaceable Products must be returned in an undamaged and saleable condition including all the accompanying accessories and manuals. There should be no signs of external damage on the packaging, including the original carton. The Company shall have the sole right to make a decision in respect to the condition of the Store Pick-up Replaceable Products which shall be final and binding; (iv) For further details, contact the customer service centre at 1800- 1234-180 or Write an e-mail to us on ____@____.com
It is expressly provided that if any Store Pick-up Replaceable Products are not available with the Store, the money shall be refunded to the User in accordance with the refund policy of the Company as set out herein.
Products such as _________ will not be replaced under any condition. Any products sold under special offers or promotional schemes will not be replaced. Free gifts will not be replaced and/or covered under any kind of warranty.
All Products purchased from the Website enjoy fifteen (15) days Return Policy. Any product, purchased from the Website, can be returned to the Company within fifteen (15) days of delivery of the same to User by placing a cancel order request by logging a call with Company’s customer care centre by phone on ________.
Any product purchased from the Website can be returned to the Company only if the product supplied by the Company is damaged, defective or the product received is different from the Product that was ordered.
The User shall ensure that he/she does not accept the delivery of any Product whose original packaging is damaged or tampered in any manner.
In the event if User, on removing the packaging of the Product, finds the Product is damaged and/or defective and/or is different from the Product that was ordered, User shall immediately intimate the Company’s customer care centre about such damage and/or defect and/ or difference and the Company shall arrange for the replacement of the product or refund of price of the product along with shipping charges, if any, collected by the Company in the unlikely event of the Company being unable to replace the damaged and/or defective product. For any refund or exchange / replacement of product the relevant provisions of refund and exchange shall apply as given herein.
In case of cancellation (return / replacement) of order after delivery of the product to User, the Company will arrange pick up of the product to be returned. User will assist and cooperate fully to return the product with its manuals, booklets, warranty card, accessories, freebies and packing materials or any other thing which were delivered to User along with the product being returned. At the time of pickup the User will be provided with acknowledgement of pick up by the Company’s logistics partner. User should retain the said acknowledgment and quote or product the same in all his/her future communications with the Company in this regard.
All free gifts, in original packing as delivered and unused condition, must be returned along with the product in case of cancellation of order of the product with which the free gift(s) is/are given.
In case the product is found having certain defect(s) immediately after delivery of the same, User can request for exchange/ replacement of the product any time after delivery of the product but not later than fifteen (15) days from the date of delivery of the product (which do not require any demo/installation) or fifteen (15)days from date of demo/installation (if manufacturing/working defect is discovered at the time of demo/installation for those Products which require demo/installation), by placing exchange/ replacement request by registering a call on the Company’s customer service centre at ________ or write an e-mail to us on _______ in case any free item delivered to User is found defective then the Company shall arrange the replacement of the free item only and the main product shall not be replaced.
In case User decides to get replacement of the product due to certain defect in the product as provided above, then the Company will arrange pick up of the product to be exchanged/ replaced. However, User agrees to assist and cooperate to return the product with all its accessories, freebies, original packing materials and such declaration duly signed by User as may be suggested by customer service centre while registering call for return/replacement.
In case a customer approaches after fifteen (15) days of delivery of the product or after demo/installation of the product as the case may be, such defects will be serviced in accordance with the warranty terms of the product.
Subject to the provisions as set out here in above, User hereby agrees and understands that Products can be returned by the User only by registering/ lodging a Return request by (i) Logging a call with Company’s customer care centre by phone on _____; (ii) Write an e-mail to us on – ______ or; (iii) User can visit the nearest Store
In case User opts for replacement of the product due to any defect at the time of delivery or demo/installation of the product, User will have to ensure that the product is returned in undamaged and saleable condition including all accessories and manuals. There should be no signs of external damage on the packaging, including the original carton.
If you want to cancel the order, please do so by calling at our call centre _____ or visit the nearest Company Store.
Company may in case of shortage of stocks or in any case it deems fit accept the products and choose to return the amount paid by the User. The remittance would be done via NEFT. All eligible refunds for Pay on Delivery transactions will happen in the Users account via NEFT. The User will be bound by the return policy of the Company and shall not hold the Company liable for any loss that she/ he may incur due to cancellation of the order.
All products shall be subject to warranty terms as assigned by the Company to that respective product. Free gifts given with any of the products purchased from the Website will not be exchanged and/or covered under any kind of warranty.
User shall be entitled to use a valid credit / debit and/ or any other payment cards, online banking facility to make payment against any transaction being effected at the Website. User undertakes and confirms that he/she would furnish correct, complete and accurate detail of credit / debit and/ or any other payment cards, online banking accounts and shall be solely responsible for any cost, expense, loss and/or damage which may be levied upon the User due to furnishing of wrong detail/ information relating to his/her credit / debit and/ or any other payment cards or online banking accounts.
User hereby agrees and understands that the facility of finance by way of equated monthly instalment (“EMI”) is provided by banks and/ or non-banking financial company (“NBFC”) and available on purchase of specific products. User understands and agrees that for converting any purchase transaction into EMI, the same is done by respective banks and/or NBFCs and not by the Company. EMI is at the sole discretion of the bank and/or NBFCs. Any refund related to interest charged to the customer, should be dealt with the issuing bank and/or NBFCs directly. For a deferred payment option, the Company may need to provide the Users information to the third parties to facilitate this payment option. Such third parties may contact the User for documentation and payment. The User shall be solely liable and responsible for the payments under this option and the Company shall not be liable in any case for the incidental actions arising from the delayed or non-payment under this option. The User is advised to read the relevant detailed terms and conditions before availing this payment option. User expressly agrees and declares that the Company shall not be liable for the loss of any nature whatsoever including without limitation indirect, consequential, special and/ or incidental to the User arising, directly or indirectly, out of decline of authorization for any transaction, resulting from the User exceeding his/ her preset permissible payment limit under the credit / debit and/ or any other payment cards and/ or online banking accounts.
The Company confirms that the details provided by User in this regard shall be kept confidential and shall not be disclosed to any third party except to the extent required under the rules of any stock exchange and/or by applicable laws, regulations and/or processes of any government authority and/or in connection with any judicial process regarding any legal action, suit and/or proceeding arising out of and/or relating to this Agreement.
Further, the Company actively reports and prosecutes actual and suspected credit/ debit/ cash card fraud. The Company may require further authorization from User such as a telephone confirmation of Users order and/or other information. The Company’s decision to require further authorization is at their sole discretion. The Company reserves the right to cancel, delay, refuse to deliver, or recall from the carrier any order if fraud is suspected. Company shall not be liable to User for any loss resulting from such cancellation.
The Company captures certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals committing fraud. If any order is suspected to be fraudulent, all records will be submitted with or without a subpoena to all law enforcement agencies and to the credit/ debit/ cash card company for fraud investigation. The Company will cooperate with authorities to prosecute offenders to the full extent of the law.
The Company shall take all reasonable precautions to protect the information provided by the User. However, it is expressly provided and accepted by the User that the Company shall not be responsible in any manner whatsoever for any third party action which results in the information provided by the User being exposed and/or misused by such third party who accessed such information without any authorisation from the Company.
You will be required to make payment by cash, credit/debit card or e-wallet to our delivery partner, only at the time of delivery of your order. However the device for making payment via card/wallet is subject to availability. User is advised to NOT offer cheque or DD to the delivery staff. Your delivery address should be under serviceable network of our delivery partner. Please enter the correct pin code to ensure smooth delivery. The User shall be liable to pay a fee on all pay on delivery purchases as may be applicable from time to time.
The Company hereby informs User that User’s receipt of an electronic or other form of order confirmation does not signify the Company’s acceptance of User’s order, nor does it constitute confirmation of the Company’s offer to sell. The Company reserves the right at any time after receipt of Users order to accept or decline User’s order for any reason. The Company further reserves the right any time after receipt of the order, to supply less than the quantity ordered by the User. Company will inform the User about its decision to supply the products in quantity less than the quantity ordered. User then in its discretion may or may not agree to such modified quantity. User’s order will be deemed accepted by the Company upon shipment of products or performance of services that User has ordered as indicated by the Company’s servers. Title to goods and all risk of loss passes to User upon delivery to the User. The Company may require additional verifications or information before accepting any order.
The Company shall have the right to refuse or cancel any orders placed for Products listed at an erroneous price, rebate or refund, or containing any other incorrect information or typographical errors. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and Users credit/ debit/ cash card charged. If Users credit/ debit/ cash card has already been charged for the purchase and Users order is cancelled, the Company shall immediately issue a credit to Users credit/ debit/ cash card account for the amount of the charge.
User shall be entitled to cancel an order of any Product, booked on the Website, by placing a cancel order request on the Website or through Company’s Call centre.
Any cancellation/exchange in accordance with the Terms qualifies for payment reversal / replacement of the product depending on availability of the product and preference of User. Any eligible refund will be initiated by the Company for credit into the same account from where the payment was made by User, within seven (7) working days of receipt of request for cancellation of order, in case of cancellation before delivery of the products, or within 7 (seven) working days after the Company’s delivery partner picks up the product(s) from the Users place, in case of cancellation of order after delivery of the product(s). However, it will be credited to User’s bank /credit card/debit card account within such time as taken by banking channels to process refund transaction. The Company shall not be liable for any charges levied by the bank for processing of the refund transaction and the same will solely be borne by the User.
Interest Fee Reversal - In case of cancellation of any transaction due to any reason, whatsoever, and if there is any EMI Facility availed by User in that particular transaction then interest fee debited to Users card account may be reversed in accordance with the terms of the respective issuing bank and User shall have to contact its card issuing bank directly. The Company recommends that User should inform the card issuing bank for the cancellation of the transaction and follow-up with the said bank for the said refund. The refund of any interest depends upon the stage of the transaction when it is cancelled and shall be done in accordance with the terms of the card issuing bank. The Company shall not be responsible for any delay or issues relating to refund of Interest by respective bank. The Company shall not be liable in any way for any delay or issues relating to delay in refund of interest.
In case of refund (EMI transactions), though the amount is credited back to the User’s card, the EMI closure will happen only after User communicates the same to the bank. User will need to specifically communicate to the banks its intent of EMI loan closure. Also if User fails to communicate the same to bank, the interest amount that bank will keep levying will be borne by the User. Foreclosure or any other charges, if any which are levied by the User’s bank, will be borne solely by the User.
Each set of coupons is governed by its own terms and conditions including but not limited to its use, limitation, applicability, restriction, validity, etc. All such respective terms and conditions are available with the respective coupons. Company reserves its right to amend such terms and conditions for coupons from time to time depending on the use, upgrade, update and regulatory/statutory mandates without any notice to customers.
The Company disclaims all warranties, express or implied, statutory or otherwise, as to the Services provided, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement are disclaimed and excluded.
Company and its parent, affiliates and associates shall not be liable, at any time for any, direct, indirect, punitive, incidental, special, consequential, damages (including, without limitation, damages for loss of business projects, damage to your computer system or damages for loss of profits, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website/mobile/Services, with the delay or inability to use the Company's Website/mobile/services or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Company sites/mobile/services, or otherwise arising out of the use of the Company sites/mobile/services) arising in contract, tort or otherwise from the use of or inability to use the Website, or any of its contents, or from any act or omissions a result of using the site or any such contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the Website. No representations, warranties or guarantees whatsoever are made by the Company as to the (accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation; (b) that the Services will be uninterrupted, timely, secure, or error-free; (c) the quality of any products, services, content, information, or other material purchased or obtained from the Website or mobile apps will meet your expectations or requirements; or (d) any errors in the website or mobile apps will be corrected.
All the contents of this Website and mobile apps are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the Website and mobile apps is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this Website or mobile app. The information from or through this Website is provided on "AS IS" basis, and all warranties and conditions, expressed or implied of any kind, regarding any matter pertaining to any goods, service or channel, including without certain links on the Website lead to resources located on servers maintained by third parties, these sites of third party(s) may sometimes contain Company's-logo, please understand that it is independent from the Company, over whom the Company has no control or connection, business or otherwise as these sites are external to the Company. You agree and understand that by visiting such sites you are beyond the Company's website. Company, therefore neither endorses nor offers any judgement or warranty and accepts no responsibility or liability for the authenticity, availability, suitability, reliability, accuracy of the information, software, products, services and related graphics contained, of any of the goods/services/or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or interactions/s on these site(s), as the same is provided on "as is" without warranty of any kind. Company gives no warranty and makes no representation whether expressed or implied, that the information contained in this Website is error free. Company shall not be responsible nor liable for any consequential damages arising on account of your relying on the contents thereof. Before relying on the material, users should independently verify its relevance for their purposes, and should obtain any appropriate professional advice.
Part of the Website contains advertising information or promotion material or other material submitted to the Company by third parties. Responsibility for ensuring that material submitted for inclusion on Website or mobile apps complies with applicable International and National law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than the Company found on or through the Website and or mobile apps, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Company will not be responsible or liable for any claim, error, omission, inaccuracy in advertising material or any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such other advertisers on the Website and mobile apps. Company reserves the right to omit, suspend or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Website and mobile apps will be subject to these Terms.
The Company may send information and offer products and services to you from time to time. For further details relating to our policy relating to such offer please refer to our privacy statement. Notwithstanding the foregoing, Company reserves the right to disclose any information in response to / that it is required to be shared, disclosed or make made available to any governmental, administrative, regulatory or judicial authority under any law or regulation applicable to the Company.
Further, you authorize the Company to disclose your name, street address, city, state, zip code, country, phone number, email, and company name to such persons, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or any other unlawful activity.
None of the provisions of the Terms shall be deemed to constitute a partnership or agency between you and the Company and you shall have no authority to bind the Company in any manner, whatsoever.
Company shall have no liability to you for any interruption or delay, to access the Website or mobile apps irrespective of the cause.
The Terms and this agreement shall be governed by the Laws of India. The Courts of law at Delhi/New Delhi shall have exclusive jurisdiction over any disputes arising thereto.
These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.
By using the Website and Services, you signify your acceptance of the Terms and any privacy policy formulated thereunder. If you do not agree or are not comfortable with any policy described herein, the only remedy available to you is to discontinue use of Company websites or mobile apps. We reserve the right, to modify the Terms or any privacy policy formulated in pursuance thereto at any time.
(i) Rights and obligations under the Terms which by their nature should survive will remain in full effect after termination or expiration of the Terms.
(ii) Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement.
(iii) If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.
(iv) The Company is not liable for any infringement of copyright arising out of materials posted on or transmitted through the Website or mobile apps, or items advertised on the Website or mobile apps, by end users or any other third parties.
(v) Reference to the singular includes a reference to the plural and vice versa;
(vi) Reference to any gender includes a reference to all other genders;
(vii) Reference to an individual shall include his legal representative, successor, legal heir, executor and administrator;
(viii) Reference to any statute or regulation made using a commonly used abbreviation shall be construed as a reference to the title of the statute or regulation; and
(ix) Reference to any article, section, schedule, annexure or appendixes, if any, shall be deemed to be a reference to an article, a clause, a section, schedule, annexure or appendix of or to these terms.
(x) Headings in these Terms are inserted for convenience only and shall not be used in its interpretation.
(xi) Any word or phrase defined in the body of these Terms shall have the meaning assigned to it in such definition throughout.
(xii) The use of the word “including” followed by a specific example/s in this Agreement shall not be construed as limiting the meaning of the general wording preceding it.